⚠️ Admin would like to ask all lovely customers to please read the details before ordering ⚠️

👉 Chat service: Monday – Friday (8:30 a.m. – 5:00 p.m.)

*Outside business hours The shop will contact you back during business hours as soon as possible.

👉 In the case of ordering the wrong product model or color, the shop reserves the right not to accept exchanges or return products.

>> In this case, Shopee will reject the return of the product that the customer pressed cancel and the product will be returned to the customer. This may cause products to be sent back and forth.

👉 In the case of products that have been used The store reserves the right not to accept exchanges or return products.

👉 In the case of entering the wrong address The shop cannot fix it. The customer must cancel the order and order the product again.

>> In case of entering the wrong address Customers can change their address 1 time/order only if the seller has not yet made an appointment to deliver the product with the carrier. (In the case that the system still does not display the parcel number)

👉 If you have received the product already. Please do not throw away the product box. If there is no box or documents from the store The shop reserves the right. This is considered to be the end of the product warranty.

👉 Product warranty does not cover products that are free items.

👉 In the case of submitting a product claim, there may be a delivery fee at the discretion of the store.

👉 If you want to receive Full receipt/tax invoice can be reported via Platform chat channel, which will be delivered to customers within no more than 7 business days.

 

Claims Policy

1. After the customer receives the product, fill in the product warranty information on the warranty card. and fill in the information following the link in the QRCode (take a photo and attach the picture). The warranty card will be attached to the product box.

2. The store will issue a receipt. to customers within no more than 7 business days after the customer receives the product through the chat channel on the platform

3. Warranty card, fill in complete information as in the example. You can see the details of filling in the information as per the details under the product picture.

4. Keep the warranty card and receipt for claims or repairs.

Policy for not receiving complete products

▪️ Customers must notify the store within 1-2 days after receiving the product. Through the chat channel on the platform If it exceeds the period within the date specified by the store. The shop will not be responsible for anything. And please keep all evidence of the product.

Product return policy

▪️ The store does not have a policy for returning products in any case.

▪️ Except for shipping the wrong model of product. Only the wrong color In case of encountering usage problems or damaged products

▪️ Claims can be submitted according to warranty conditions.

 

📌 Can be brewed with capsules. Nespresso and other brands that are the same size or the same size as the capsules that stores sell

 

Coffee maker features

▪️ Model: 3A-C276B

▪️ Voltage and Power: AC220-240V, 50/60Hz, 1200W

▪️ Safe grade: Class I

▪️ Water tank capacity: 500ml

▪️ Weight:2.4 kg

▪️ Bar: 20 ·

▪️ Size:L 342 x W 93 x H 210mm·

▪️ Color: Green

Equipment and documents inside the box

▪️ Espresso coffee maker 3A-C276·

▪️ Machine warranty card